1. Benchmarking Techniques and Airport Management
... and viability in terms of activities and income respectively, airport industry relies on a variety of benchmarking techniques. Wong and Wong (2008) define benchmarking as "a management tool that can be defined as the systematic process of searching for best practices, innovative ideas and efficiencies that lead to continuous improvement". The motive of benchmarking ... however varies from airport to airport. Benchmarking techniques are commonly used to achieve commercial interest which is understandably the major objective of private companies ... is also widely used to identify, track a...
- Word Count: 2404
- Approx Pages: 10
- Has Bibliography
- Grade Level: Undergraduate