1. Six Sigma
... basically a process quality goal by minimizing defects and variation in the outputs of business process by focusing on customer satisfaction. A 4 year 100 X quality improvement goal was set. But in 1988, Motorola Corp. became one of the first companies to receive the Malcolm Baldrige National Quality Award. The award strives to identify those excellent firms that are worthy role models for other ... , Bob Galvin asked Mikel Harry to head the six's sigma Research Institute, an organization that received funding from a number of fortune 500 companies. In 1993 Mikel Harry left Motorola and ...
- Word Count: 2709
- Approx Pages: 11
- Has Bibliography