... is the #1 hardware company in the world. IBM is the #2 software company (Microsoft is #1). IBM offers computers via the Internet but their selection and upgrades are limited. IBM owns Lotus Notes and offers a vast array of other products and services. Bargaining power of suppliers: Dell uses Intel chips in their computer products, giving Intel some bargaining power over Dell. Microsoft's operating ... to end-users. Dell also offers a wide range of award-winning, value-added services, such as factory integration of proprietary hardware and software, leasing and installation, warranty cov...

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• Approx Pages: 10
• Grade Level: Undergraduate