... . Boxes have been commoditized for a long time which is very old news. But Nicholas tried to use this to prove IT on the whole is commoditized, and that's wrong. 3.3 Austin's View Austin says that if IT were not a basis of competitive advantage, one would rarely see IT projects fail. There is still huge difference in how much value people get from IT ... ...

• Word Count: 1430
• Approx Pages: 6
• Has Bibliography