... political or legal aspects make up the general environment. The customers, competitors, suppliers, industry regulation, and advocacy groups make up the specific environment. The general environment has affected American Airlines in many ways. First the economy has been in a period of a recession since the September 11th attacks. The economy is suffering due to the lack of consumer spending. ... relief effort program which aids passengers, crew members, and their families in a period of an airline disaster by arranging hotel accommodations, and providing emergency food and clothing. Americ...

• Word Count: 1141
• Approx Pages: 5
• Grade Level: High School