Southwest Airlines began its service in 1971. It is the fifth largest airline company in America, operating more than 2,100 flights per day and carrying over forty-four Million passengers a year to fifty different cities all over the U.S. (Stanley 1). Southwest has the best on-time record, best baggage handling, and fewest customer complaints in the industry and won the industry's Triple Crown award ... for best airline five times in a row (Stanley 1). It is one of the most profitable and successful airlines in the world. They are known as an unusual company ... . Depending on employment clas...

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