... 's top competitors. Dell sells directly to consumers via the Internet and telephone. Dell's product is build to order computers including desktops, workstations, network servers, and laptops. Dell offers a wide range of optional peripherals such as monitors, cable, video, modems, and data storage. Dell also includes several vendor options such as Kingston Technology, Microsoft, 3COM, Cisco Systems. Dell is ... reduce inventory levels and increase the velocity of both information and product flow. Dell uses the Internet as a primary vehicle for direct sales to customers and is investing in...

• Word Count: 2490
• Approx Pages: 10
• Grade Level: Undergraduate

... excel in its products, it is also a leader in Customer support and service. With tools like Support.Dell.com which is a section of the Web site where customers can find a wealth of information about their systems, including the warranty status. Or the "Ask Dudley" patterned after Lycos' Ask ... In 2001 Dell computer sales earned $2.3 billion on sales of $31.9 billion. (Perman, 2001) In 2001 the company has reduced its corporation-wide product inventory from an already unbelievable six days to five. Competitors Compaq, Gateway and IBM average anywhere from 50 to 90 days of inventory. The ...

• Word Count: 2368
• Approx Pages: 9
• Has Bibliography
• Grade Level: Undergraduate