1. World-Class Organizations
... At the planning end, ST takes its cues from its customers. It assiduously cultivates long-term relationships that enable it to acquire detailed knowledge of customers' technology and service requirements. This information is gathered systematically through a variety of mechanisms, including face-to-face surveys, customer-issued audits, joint planning sessions, and ... support are: Offering continuous technical training, Modernising all information and telecommunication systems, Pushing decision making down to the lower possible level in the organization, Creating effective technology-hu...
- Word Count: 3609
- Approx Pages: 14
- Has Bibliography
- Grade Level: Undergraduate