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Styles and Forces of Influence Setting

 

            
            
             There is car dealership that is having a problem in the accounting office. This dealership has two stores one in Tampa and the other in Clearwater. Both accounting offices are run by on office manager. The office manager is mainly at the Tampa store. She comes to the Clearwater store maybe once a week. There are eight people in the Tampa office verses the three for the Clearwater office. Both offices are expected to run the same, even though there are less people in the Clearwater office. The Tampa office has a file clerk and office assistant, which the Clearwater store does not. There is a general us against them theme. If someone from the Tampa store does something wrong or something that the Clearwater store doesn't agree with there tends to be great tension between the two. The Tampa store does more business than the Clearwater store, because of its location. There seems to be more car deals processed in the Tampa store, yet more service is done at the Clearwater store. But accounting is generally the same. There are more repair orders processed for service in Clearwater, yet the same amount of filing that needs to be accomplished. All of which is to be done by the three people in the accounting office. But when it comes to manpower the Clearwater store is sadly lacking, yet they are expected to still accomplish their regular duties plus whatever else needs to be done. The titles clerk also has to process mail and help the billing clerk. Where there are two billers in the Tampa store, one for new vehicle and one for pre owned, the Clearwater store has one. There is an inventory person in place at both dealerships; both handle the vehicle inventory, new and pre owned, and daily deposit of money received each day. The Clearwater inventory person also is expected to order supplies, file and whatever else needs to be done. Where as the Tampa inventory person only worries about the inventory and daily deposit.


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