This doesn't seem too unreasonable to me. If you have been doing something one way for 25 years, you are not going to be thrilled about having to change your whole system. Management has the responsibility to come up with a way to "ease" the employees into the change. In this accounting firm management started out by simply talking about it openly and listening to concerns that employees had. They then later required the entire staff to read "Who moved my Cheese?" This is a book about change that managers felt would encourage employees to deal with the changes that they were about to face. They also required employees to pass Microsoft certification programs. This is a great way to help employees adapt to the changes that were underway. Not only were they able to voice their concerns and opinions about the programs, but they were also provided with hands on training in an attempt to teach them how to use the new computer systems. When dealing with a change of this magnitude, this is one of the best ways to obtain cooperation from all employees. In my opinion, the main cause of resistance in the work place is fear. Employees are afraid that they will not be able to do the job right if things change, especially if it is a rather large change. All in all, I think that Brady Ware has done a very good job of helping their employees adapt to the changes and have become one of the world's first companies to go "Paperless." .
In an article entitled, "Tyco Shares Rise after Accounting News," Tyco managers were accused of bending accounting rules. A team of lawyers and accountants, from outside the business found a number of errors in Tyco's books during an audit. When corrected, these errors raised Tyco's losses by $382 million dollars for that fiscal year alone. With that kind of money involved, I highly doubt that Tyco accountants simply bent the rules; besides the fact that they should not be "bending the rules" to begin with.