The input resources may be raw materials , information ,or even the customers themselves. These resources are transformed into the final goods or services by way of other transforming resources " the facilities and staff of the operation. .
In-order to achieve operational excellence an organization has to;.
1. Identify the needs of the customers and convert them in to a specific product or services. .
2. Based on the product requirement the organization so do back-ward working to identify raw materials requirements.
3. Engage internal and external vendors to create supply chain for raw materials and finished good between vendors production facility customers. .
Operations Management is important to an organization for at least two reasons, Firstly, "It can improve productivity, which improves an organizations financial health " and Secondly, "It can help organizations in meeting customer's competitive priorities ". .
Operations management in ASDA stores is concerned with creating, operating and controlling a transformation system which takes inputs of a variety of resources and produces outputs of goods and services which are needed by customers. The goal or purpose of most organisations involves the production of goods and/or services. To do this, they have to procure resources, convert them into outputs and distribute them to their intended users. .
The term operations embraces all the activities required to create and deliver an organisation's goods or services to its customers or clients. It is an important functional area, because it plays a important role in determining how well an organisation satisfies its customers. In the case of private-sector companies, the mission of the operations function is usually expressed in terms of profits, growth and competitiveness in public and voluntary organisations, it is often expressed in terms of providing value for money, (Barnett H (1996).
