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Executive Summary - Computer Doctor


            
             The mission of Computer Doctor is to provide computer users with affordable, practical, and non-intimidating on-site and in-store computer repair service as well as training and free consultation and to become the premier provider of computer repair and technical support to local small businesses as well as home PC users. Computer Doctor is dedicated to building long-term relationships with customers through quality and speed of repairs and outstanding customer support, and wants to be recognized as the best computer repair shop in the Key West, Florida area. This company will be a full computer service company with a focus on affordability, on-site service, and excellent customer service. The company's goal is to grow steadily, becoming profitable by the second year of operations.
             Innovative Computer and Services.
             Computer Doctor technicians will be available to assist customers by visiting the local store or have our company come to your home or place of business. This company will offer a 100% satisfaction guarantee on all of our products & services. Whether you are looking for repair of your home or business computers, Computer Doctor will be able to do it. Much of our diagnostic equipment is portable and perfect for on-site work. We will only remove a computer from a home to our workshop when the problem requires more detailed diagnosis or repair. Another innovative offering is to offer free pick-up and delivery of computers that need needing repair. .
             Services Include:.
             PC Setup.
             Software Install.
             Data Recovery.
             Data Backup or Transfer.
             Hardware/Software Upgrade.
             Hardware Memory Install.
             Diagnostic and Repair.
             Operating System Service.
             Remove Viruses¬†& Setup Anti-virus Solutions.
             Install Network Equipment; routers, hubs, racks & wires.
             New Network Install.
             Training and Classes.
             Computer Basics- Basic Class on the basics of using their computers. .
             Microsoft Office- Basic class on how to use Microsoft Word, Excel, PowerPoint, and Publisher.


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