Empowerment and Participation It is interesting how the word communication can change life at home and at work. When everyone is aware of what is going on around him or her, they can function better. What a concept! All of the readings I have done taught communicating is the key. We read about ridding the stigma of upper management, getting their hands dirty, understanding their position, and why it is important to the rest of the company. This chapter takes it one step further and says talk about the company finances as well. It is important for employees to understand the business in its entirety. That includes the finances of the job. All of the readings in this chapter had something to offer. I feel taking a bit from each will provide a work place of splendor. Finances include a variety of things: From hiring a new employee to purchasing a new tool to make the job easier. It is those decisions we make which can make difference of saving, spending and making money. It is these decisions that can make or break a company. The old school tells us not to share finances with anyone else in the company but those directly on top. The new school is saying that this philosophy is all wrong. If one want an employee to do the best he or she can do, and feel important, give them the company information. Let all the employees know what role they play. Allow them to make decisions that will make their job easier. As implied before, who betters know the job than the employee performing the job? The reading, Zapp! The Lightening of Empowerment suggests managers help their employees take ownership of their jobs. This requires trust, listening to the workers, and giving feedback. The novel concept here is to treat people like humans. Like any relationship, one needs these qualities to survive. If one gives positive reinforcements people tend to respect them. Employers hire people everyday with the hopes and trust they will do their job.