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Exploiting The Promise Of Computers

            
             Authors James Cooper and Kathlean Madigan suggest that there is no technology payoff without the proper training in the new information technology era. They suggest that in our current economy, learning at work is becoming a continuous process. .
             This article starts by emphasizing a point that many companies are having a hard time adapting to the fact that "computers are changing the way we work and produce". The article suggests this is a larger problem in small businesses. Where computers and software used to be extremely expensive, small businesses can new afford large amounts of technology hardware and software. However the article suggests the problem is that small businesses are not seeing the large returns as they had hoped by such an investment. The authors believe this is because companies are not investing enough time or money to train their employees to use these new tools. .
             The article notes that a study by Coopers and Lybrand claim, "companies spend less than 2% of their technology budgets on training". The authors than note several companies that have experienced problems in their training for new technologies. Instron Corp., for example, had spent millions of dollars in new computers and software but still uses ledger books for its record keeping. The article also notes a Bureau of Labor Statistics study that shows only 52% of businesses with fewer than 50 workers provide training to upgrade employee technology skills vs. 78% of businesses with 250+ employees. The article also suggests that most businesses are aware of these problems and are aware of these problems and are taking corrective measures such as on-line training, training software, training consultants and more popular training through local community colleges. Finally the article suggests that manufactures of these technologies see this problem as a great opportunity for greater profits. During times of business "down-sizing" businesses are welcoming outside training and development.


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