The second part of its promotion plan is the community. Starbucks advertises that it is part of the community. With community programs, environmental seminars, local artist shows, and the like, Starbucks tries to sale itself as an integral part of the community in which it resides. This is an effort to reduce the "Evil Corporation- stigma it was give by some of its competitors. .
The third tier is Starbucks' attempt to differentiate itself from its competitors. The basis of this is termed "specialty blend-. Starbucks offers "specialty blend- coffees, teas, iced drinks, and ice cream. Whether in the coffee shop or grocery store, Starbucks' brands are specialized. Starbucks emphasizes this promotion plan through coffee testing, global coffee competitions, and the Coffee Olympics.
People.
The "Starbucks Experience- is not just about a cup of coffee, it is about an atmosphere. It is the Starbucks' employees that provide this unique coffee experience. A Starbucks' employee is called a partner and all partners are given stock in the company. The company has a stringent dress code policy. There can be neither visible tattoos nor piercing beyond 2 earrings per ear. Partners can wear black or kaki pants with a black or white collared shirt or an issued Starbucks' shirt. All employees are hired on a temporary six month basis, after the three month training period they are given three more months to learn the precise was of making all drinks on the Starbucks' menu board. Once pass the temporary phase, Starbucks offers their partners opportunities to develop their skills, further their career, and achieve their goals (www.starbucks.com). In 2003, Starbucks was on Fortune Magazines' 100 Best Places to Work.
Starbucks' regulations on how partners should behave on the retail floor are very specific. Partners are required to learn the first name of each customer and to let the customer know when their drink is ready by calling their name; this is called the "name game-.