W H Smith is one of the top retail groups in the UK. It has companies in Retail, publishing and news distribution. The group has 1,464 stores in the world and over 30,000 employees in 12 countries. It takes sales of about £2.9billion. The W H Smith PLC is on the London Stock Exchange and is also part of the FTSE mid 250 index.
In the UK there are 553 high street stores, over 200 travel stores and also the website whsmith.co.uk which serves customers online. Over 19,000 people are employed in the UK alone. It has sales of around £1.5billion. In the USA they have just over 2000 employees in about 485 stores. Normally located in airports and hotels.
W H Smith does news distribution and delivers to over 22,000 customers every day. W H Smith News is the UK’s market leader. It has 54 distribution centres across England and Wales. W H Smith News emp
W H Smith travel believes that they can offer the travellers the best propositions that will add value to the customers to their journeys and optimise the sales opportunities they present.
· Newspaper easy pay points – no queuing for a paper
As well as visiting stores customers can choose to shop at whsmith.co.uk either on the internet or by digital TV though Sky or NTL or Telewest. The hold a significant share of books, video/DVD and music markets in the UK with further sales worldwide. Customers online receive regular updates by e-mail on latest news like releases and high street promotions. Online shopping offers shopping anytime of the day. A lot of the products in high streets ca be bought and delivered online.
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