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Group Decision Making

Group decisions can be an arduous and complex process. Communication professors Randy Hirokawa and Dennis Gouran offer a functional perspective on how group interaction can have a positive effect on decision-making. In addition, they make an analogy between biological systems and small groups, both needing to survive and thrive in an evolving environment. As functional perspective illustrates the wisdom of joint interaction, Hirokawa and Gouran (2000) view the group decision-making process as needing to fulfill four task requirements if members are to reach high quality decisions, as cited in (Griffin, 2000). The four functions for effective decision-making are (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences (Griffin, 2000).

First, a group must realistically look at the situation and analyze the problem. According to Hirokawa, after a group acknowledges a need to be addressed, they still must figure out the nature, extent, and probable causes of the problem that confronts the group (Griffin, 2000). Second, a group must set goals and objectives in order to establish criteria by which to judge proposed solutions. Without establishing goals, Hiro


Hirokawa and Gouran’s theory is based on an objective approach.

Functional Perspective on Group Decision Making explains how small groups can effectively make a decision without chaos. By fulfilling Hirokawa and Gouran’s four task requirements, group members are able to interact in a positive manner to achieve the best solution possible. In the book, Griffin uses the example of a committee and their hiring process as a means of explaining how this theory works. While utilizing these four task requirements, the committee was able to select the best possible candidate for the position.

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Approximate Word count = 1250
Approximate Pages = 5 (250 words per page double spaced)


  

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