1. Direct Marketing
... predominantly, but not to the exclusion of other communication methods. Direct marketing is often used as part of integrated customer relationship management (CRM) programmes, which we discuss in the next chapter. CRM programmes are by their nature long term and strategic in nature. 2.2 Definition of direct marketing Direct marketing is broadly defined as any direct communication to a consumer or business recipient ... 3. Sales promotion Direct mail can send promotional messages - money off vouchers, special offers, etc. to selected targets. This is a useful way of encouraging people to ...
- Word Count: 7912
- Approx Pages: 32
- Grade Level: Undergraduate