1. CRM
... , i.e. Size, Speed and Service. In order to improve these three, improvement in CRM technology is must like ATM's and e-banking. The various queries which can be solve online are:( i.e. why necessary) It can support comprehensive range of products, from consumer deposits and accounts to loans, remittance, foreign exchange, credit cards and securities services. It enables face-to-face ... , Withdrawal, Cheques, Transfers. 7. Loans: Application, Granting Loans, Receipt, Draw Downs Repayments. 8. Foreign Currency: Buy and Sell 9. Credit Cards: Applications Enquiries E-CRM in banking can mai...
- Word Count: 1286
- Approx Pages: 5
- Grade Level: Undergraduate