1. Tqm
... that the product will not fail the consumers" expectations after a short period of usage. - Conformance: the precision with which the product or service meets the specified standards. - Durability: measures the length of a product's life - Serviceability: is the speed with which the product can be put into service, as well as the competence and behavior of supervision. - Aesthetics: and indicator of the ... ...
- Word Count: 1492
- Approx Pages: 6
- Grade Level: High School