1. Case Analysis - A Manager's Dilemma
... entails development of a CD-ROM self-study course for the customers of the new product. Two managers of the company: Seamus, in-charge of technical publications department, and Jeremy, responsible for the software training department, are aggressively competing for the opportunity to tackle the new project. Each manager brings needed expertise to the project: Seamus and his department ... provide technical expertise and close working relationship with technical manuals development engineers while Jeremy and his unit offer experience in course development and presentation. The competitio...
- Word Count: 792
- Approx Pages: 3
- Grade Level: Undergraduate