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... industry. This would lead to gaining information on the company's performances and its operations management tactics. In the market perspective: Five performance objective By using the recommended essential reading text Operations Management 3rd edition by, Slack. N, Chambers. S and Johnstons. R. From the book I have taken its explanations of the market perspective performance objectives. ... The development of performance objectives are set to achieve customer's satisfaction which consists of five objectives such as: Cost, quality, speed, dependability and flexibility. The consumer's ef...
- Word Count: 1543
- Approx Pages: 6
- Grade Level: Undergraduate