... appropriate documentation and Standard Operations Procedures. Some Positions gained (increased demand) through web support are: 1) Web Support Specialist; matching client needs to our web capabilities, supporting web-based products and services through e-mail support, desktop support, and telephone support, interacting with clients and troubleshooting ... or related tools). Knowledge of other programs may be needed depending on the company. References: Class Text Book, Microsoft.com. I also used personal experience. A voluntary part of my job is to troubleshoot any computer problems. My ...

• Word Count: 1549
• Approx Pages: 6
• Has Bibliography
• Grade Level: High School