... support to end-users for networked PC hardware/software and peripheral devices, performs hardware and software installations, diagnoses and resolves hardware and software problems by telephone and at the desktop, interacts with end-users by phone and in-person at the user's workplace. 2) Help Desk; Customer support specialists to perform technical support, user training, account creation and ... Positions gained (increased demand) through web support are: 1) Web Support Specialist; matching client needs to our web capabilities, supporting web-based products and services through e-mail su...

• Word Count: 1549
• Approx Pages: 6
• Has Bibliography
• Grade Level: High School

... PC hardware such as video cards, mouse, and so on. Linux's graphical interface can be configured through something called Window Manager. The most popular Window Managers nowadays are KDE (the K Desktop Environment) and GNOME (the GNU Network Object Model Environment). Users can set up their monitors so that they have much better resolutions. The Window Manager places a border around the window ... ...

• Word Count: 2233
• Approx Pages: 9
• Grade Level: High School