1. Strategic Quality and Systems Managemen
... customer requirements.  Aligning key business processes to achieve those requirements .  Utilizing rigorous data analysis to minimize variation in those processes.  Driving rapid and sustainable improvement to business processes. Benchmarking measures an organisation's products, services and processes, to establish targets, priorities and improvements, leading to competitive advantage and/or cost ... techniques most commonly used in process improvement are:  Problem solving methodology, such as DRIVE  Process mapping  Process flowcharting ...
- Word Count: 9561
- Approx Pages: 38
- Has Bibliography
- Grade Level: Undergraduate