1. law & the tourism industry
... taken place as a result of failure to comply with the Act. The case of Jarvis V Swans Tours Ltd 1972 is a prime example of a consumer who was misled and deceived by a tour operator. In 1969 Mr Jarvis booked a fifteen day holiday with Swans Tours Ltd as he was much attracted to its description in the holiday brochure. Mr Jarvis went on holiday ... 2002. Mt Horan took out a private prosecution against JMC after he suffered an agonising' eight and a half hour flight from Manchester to Calgary in Canada. Mr Horan had complained to tour operator reps after the flight on board a Boeing 767, b...
- Word Count: 3047
- Approx Pages: 12
- Grade Level: High School