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Social Structures

 

For example the status of the owner has the role of making sure the business is running smoothly and that all of his employees are fulfilling their roles correctly and completely. He also has the role of paying his employees every two weeks. His status is an achieved, master status. He values the profit that he makes from owning the company. He also values cooperation, organization, a clean atmosphere and politeness to all of the customers. He also value fast and efficient service. It is normal that he would not be at the restaurant all of the time, but does stop by at least two times a week. A norm for him is not to know all of his employees, but to know the employees that are in charge of the other employees, such as managers. It is also a norm for him to say "Hi" to all of his employees, including the ones he does not know, when he is at Fuddruckers. .
             There are several other statuses, which include the manager, the cook, the baker, the cashier, the host/hostess, the food prepare, the dishwasher and the butcher. Each of these statuses has their distinct set of duties or roles to fulfill in order for the restaurant to serve its customers effectively. Some roles include: the manager, hiring and training new employees, the cook, cooking the burgers that were ordered; the baker, baking fresh buns and other treats; the cashier, taking the customers order and charging them for it; the host/hostess, clearing dirty tables to be ready for more customers; the prepare, preparing the vegetables for on the burgers; the dishwasher, cleaning the dirty dishes for re-use; and the butcher, making the hamburgers ready to be cooked. Each of the employees must fulfill their roles to allow for others in a separate status to fulfill theirs. If someone calls in sick and there is no one to fill their role then all of the other roles must change to accommodate for the lack of that person. All of these individuals value serving the customer and keeping the customer happy.


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