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W H SMITH

 

            
             W H Smith is one of the top retail groups in the UK. It has companies in Retail, publishing and news distribution. The group has 1,464 stores in the world and over 30,000 employees in 12 countries. It takes sales of about £2.9billion. The W H Smith PLC is on the London Stock Exchange and is also part of the FTSE mid 250 index.
             In the UK there are 553 high street stores, over 200 travel stores and also the website whsmith.co.uk which serves customers online. Over 19,000 people are employed in the UK alone. It has sales of around £1.5billion. In the USA they have just over 2000 employees in about 485 stores. Normally located in airports and hotels.
             W H Smith does news distribution and delivers to over 22,000 customers every day. W H Smith News is the UK's market leader. It has 54 distribution centres across England and Wales. W H Smith News employs 4,525 people.
             High Street.
             W H Smith is the UK's number one family retailer. It sells a range of products that extends across education, entertainment and information.
             Products and Services of WH Smith.
             Products.
             Books.
             News and Magazines.
             Home and Office Stationary.
             Education and Revision Aids.
             Travel Guides and Maps.
             Art Material.
             Home Entertainment, includes videos, CDs, DVDs and games.
             Gift Vouchers.
             Stamps.
             Batteries.
             Lottery Tickets.
             Confectionary.
             Services.
             Easy Book ordering.
             Magazine Ordering Service.
             Historic Newspapers - you can get newspapers from a specific date such as day you were born or married or even 1966 World Cup! Etc.
             Information Screens*.
             Newspaper easy pay points - no queuing for a paper.
             Costa coffee shop*.
             Listening posts*.
             Personalised stationary service*.
             Not in all stores.
             W H Smith focus on delivering the very best in service in terms of quality and value for money for all products and stores. They strive to provide the environment that makes life easier for the customers and more inspiring.
             Human Resources.
             In the UK high streets there are over 17,000 employees in the stores, head office and distribution centres.


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