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Culture and Business in the United Kingdom


This is stereotypically wrong, just like Americans they meet and greet the same way. They usually start with a handshake, and end with a handshake. The British like it most when eye contact is made during the handshake and during conversation. Be careful of prolonged eye contact because this can lead to people feeling uncomfortable so only make eye contact when needed. The British's meets and greets are usually formal and they are usually pretty stiff at first but tend to loosen up. The only difference they have from the U.S is they introduce people by class distinction and age. .
             The British will introduce people by youngest to oldest, person of lower status to a person of higher status, and then when they know two people of the same age and rank, they will introduce the one they know better to the other. The kiss-kiss scenario that is seen in the movies is frowned upon unless it is with a very close friend. When talking to someone they may address them with a courtesy title such as Mr., Mrs. or Miss and then their surname. Do not use the first name unless invited. The British who are under 35 usually invite others to use first name. After the initial introduction business cards may be exchanged without formal ritual. Not much attention has to be put in to these before being put away. A cursory glance is all that is needed and then the card is then put away. .
             Negotiations .
             During a meeting or a discussion some agreements maybe considered binding orally, followed by a confirmation that is in writing. The only time legal procedure are needed is when the agreements are major. When you suggest contacting the attorney (solicitor) be discreet. Using a third party is the best way to contact the senior executive. The hierarchy in business is as follows: the managing director (equivalent to a CEO in the U.S.), the director (corporate vice president), the divisional officers, the deputy directors and the managers (Morrison, 2008).


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