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Business Activities of the Durga Steel Company


             If the customer is interested, our marketing executive gets in touch with their purchase department to know the exact quantity required in short run as the price fluctuates frequently.
             Marketing department take the latest quote from purchase department and prepare the quotation for the customer.
             Send the quotation to customer through e-mail or in person.
             If the customer finds our quotation competitive then he reverts back and our marketing department follows up for final negotiation.
             Once the customer confirms the order by issuing P.O or verbal communication.
             Once we receive advance from new customers, requirement is passed on to purchase department.
             Once the material is delivered, marketing department follows up for the payment.
             Once the payment is received cycle for the order is completed and marketing department starts following up for the next requirements from the customers.
             Information Systems and Impact on the Department.
             Information Flow.
             Incoming Information.
             We keep a check over projects starting or running.
             Keep in touch with architects, builders and contractors for requirements in their current and up-coming projects.
             Once customer approves our company profile, he provides us requirements in short and long run.
             Outgoing Information.
             The requirement of customer has to be passed on to purchase department for getting the best quote for customers.
             The information which goes out through this department is usually in the form of quotations.
             Information Storage.
             What information is stored?.
             Status of customer's requirement.
             Customer's requirement in short and long run.
             All the quotations and purchase orders.
             Where and How is It Stored?.
             All the enquiries along with their quotations are stored in a quotation file.
             All the projects status report is stored in customers/architect file.
             Purchase order is sent to purchase department for their storage.
             Key Documents.
             Company profile.
             Enquiry.
             Quotation.
             Follow-up register.
             Raw material market prices.


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