Industry experts say the training provided by various institutes or colleges is outdated and requires an upgrade of curriculum. Most hotels to an extensive internal training programme to meet their requirements. Many of the institutes do not have classes which teaches the science of external as well as internal grooming. For example in India at Leela's hotel, they finely-tuned management training programme in which 600 hours of classroom training is imparted to the selected candidates because it is very difficult to get quality people now. The availability of skilled and trained manpower is a challenge in long-term development and sustainability due to high level of competition and increasing pay scales. Therefore hospitality Research Company is now planning to enter the hospitality education space due to the huge demand for trained manpower. Based on the research that has chosen, Crowne Plaza hotel which will show how the human resource management works out and what are the challenges they face with the rules and regulation of the Ministry of Manpower.
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CROWNE PLAZA.
Crowne Plaza is a chain of full service, upscaled hotels catering to business travellers and to the meetings and conventions market (MICEE). It forms part of the InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts, and operates in 52 countries, usually located in city centres, resorts, or near major airports. The Crowne Plaza Hotel in Singapore is located at Changi Airport, and is the first internationally-branded hotel to open at Singapore's world-renowned airport. The hotel has 320 guest rooms and evinces stylish comfort, modern-chic design which is encompassed within a stunning facade set off by sleek steel lines. The hotel is constructed and designed in such an unique way that the guests fail to realize that the hotel is located next to one of the planet's busiest airports.
