Whether the guest sojourn in Singapore or decide to have a long vacation the Crowne Plaza with its 'secret gardens' private patios and poolside sundecks, is bound to give a refreshing and relaxing feeling to the guests. The Crowne Plaza Changi Singapore opened its doors to the guests in the year 2008 and in the year 2011 it was awarded the "Best Employers in Singapore" award by Aon Hewitt. It was also awarded as one of the "Best Airport Hotels in the World" for two consecutive years by Business Traveller. .
HUMAN RESOURCE FRAME WORK.
The accolades earned by Crowne Plaza were not easy to attain, however the credit of the success has to be given to the fact that Crowne Plaza Singapore conducts a number of training and development programs for its employees. On an average the employees of Crowne Plaza attend 40 hours of training every year. This helps the employees to improve their skills in the respective fields which not only results in an enhanced experience for the guest but also teaches the managers different skills necessary to become a leader. The director of Human Resources for Crowne Plaza, Mr James Lee states that they pay special attention to the talent of the employees and take efforts to create an environment where the employees can grow and develop themselves, professionally as well as personally. He states that the training and development program known as "Room to be yourself" plays a pivotal role in process of nurturing the employees into a better professional. .
The learning and development program for the employees is divided into 4 areas: Room to having a great start: The training director believes that when a new employee joins the Crowne Plaza hotel they have to go through an exhaustive process, where the new joiners are familiarized with the property, their department and the team with whom they are going to work. This process is known as on-boarding and has duration of two weeks, which is mandatory for all the new joiners; be it managers, supervisors or front line staff.
