In today's society the healthcare field has become focused on improving organizational efficiency by enhancing two management views. The theories of review are Total Quality Management & Leadership. Both theories focus on high productivity/quality and have several similarities. All references and supplementary information may found in textbooks, media sources, and any public library.
This research paper is based on exploration of various literatures to establish the organizational history and necessity of Total Quality Management (TQM) and Leadership theories in relation to business. Through research a harmonious link between TQM and Leadership theory is discovered along with the need for both theories usage. .
The concept of quality is one that is perceived differently by almost all whom define it. Since the dawn of time quality has been one of, if not the most important factor in any organizations future/success (Goldsmith, 1984). Total quality management took root in Japan 30 years sooner than in the United States. But the fear driving both countries to the program was the same: economic collapse (Goldsmith, 1984).
Total quality management took root in Japan 30 years sooner than in the United States. But the fear driving both countries to the program was the same: economic collapse (McConnell, 1997).
Leadership is a state of mind, of being and of activity. It appears everywhere in the organization, not exclusively among management. The new managers' effectiveness is evident, not in the solutions of problems, but in the way solutions are identified and implemented (Jaques, 1989). Leadership theorists stress the critical importance of explorative learning for organizations that are exposed to highly competitive and erratic environments. Every organization must have both managers and leaders. However the management approach is far more common, and to move to TQM, leadership is more valuable (Jaques, 1989).