Background: This is a multiple era story. The first deals with the early history of the company (member association) and its founding because military personnel found it difficult to obtain insurance since they frequently moved. The second era was from 1969 until 1993 when General Robert McDermott served as the top executive which was a period of phenomenal growth supported by continued improvement of information systems support. The next era followed General McDermott's retirement in December 1993. He was replaced by General Robert Herres. Herres was the Vice Chief of Staff in his final assignment in the Air Force to conclude a distinguished military career. Herres was replaced as the President and CEO in April 2000. It is worth mentioning that while Davis was a seven year military veteran including service in Viet Nam, he was not a career military officer was were all of his predecessors. He has more of a career in financial services having been president and chief executive officer of Bank One in Columbus, Ohio. He joined USAA in 1996 with almost twenty-five years in the financial services industry. The size and scope of financial products offered by USAA certainly dictates the need for an experienced financial services executive. .
If aligning your organization's business and IT strategies is to be a worthwhile activity with a positive return, there first needs to be a strategic business opportunity to which information technology is integral. Finding and developing a business strategy that calls for an IT strategy is a critical process and is undertaken either proactively or reactively. For example, through the 1970s and 1980s the well-known financial services company USAA grew both the quality and diversity of its products and services by focusing on the single objective of identifying and meeting customer needs, and by leveraging IT to meet that goal. There was vision and solid commitment from the top.
The company I currently work is USAA, which was established for and by military personnel. ... USAA has established a name for themselves and will not except anything less than 100% from its employees. ... To govern these topics, USAA has created an ethics department. ... Though the company may seam strict, USAA does put a lot of trust in its employees. ... USAA is not just interested in its customers but the well being of society. ...
Critical Thinking and Decision Making The purpose of this paper is to examine the relationship between critical thinking and decision making. I will attempt to answer all of the following questions. 1. What is critical thinking? 2. What is decision making? 3. How do the materials for thi...
The purpose of this paper is to examine the relationship between critical thinking and decision making. I will attempt to answer all of the following questions. 1. What is critical thinking? 2. What is decision making? 3. How do the materials for this course define critical thinking and decision-...
Another example is USAA - a prosperous insurance and investment management company that has developed a new evaluation system called Family of Measures (FOM) intended to provide additional empowerment to its sales teams. ...
With regard to customers, this duty requires you to conduct sales in a truthful and accurate manner, always maintaining the highest of ethical standards. .... " USAA: the company's Core Values Statement reads: "We will consistently behave in ways that are ethical, earning the respect of members and customers by being steadfast in our commitment to act in both their best interests and the interests of the Association, regardless of any business, social, economic or personal pressures to the contrary." ...
