Organizational behavior (OB) is important in the business world as it helps to develop effective teams for certain projects and to choose effective leaders to lead the teams in a successful way. OB looks at individuals and groups in organizations to determine how their behavior affects it. The vitality of OB in the development of the work force, the differences that might exist between technical skills and human skills for a successful organization, and how the study and practice of OB can make a difference in the operation of the organization are important areas to examine.

OB is vital in the development of the work force in that it seeks better relationships by achieving human, organizational, and social objectives (Clark, 1998, rev 2000). Human objectives could include work place environment, job satisfaction/dissatisfaction, personal growth, etc. If human objectives are not met there is a possibility of higher turnover and absenteeism. Employees that are dissatisfied with their jobs tend to bring em

ployee morale down, miss work frequently, and eventually lose their job or resign. Employees that are satisfied with their jobs will have positive attitudes towards that job (Robbins, 2001). Job satisfaction factors include challenging work, supportive co-workers, rewards and, good working conditions. Employees tend to seek challenging jobs that offer freedom, recognition, and opportunities for personal growth. Robbins (2001) states that jobs with little challenge tend to create boredom as jobs with too much challenge create frustration and feelings of failure. Employees also seek out a work place that is comfortable and safe. OB will help management observe employee work habits, employee work history, and employee interaction with co-workers and customers to determine where improvements are needed. These factors affect the human objectives. The organizational objectives include having successful products, meeting sales forecasts, and being profitable overall. Organizational objectives need to be met in order for the organization to have a profitable bottom line. High turnover and absenteeism are top factors that contribute to an unprofitable organization. Turnovers and absences take away from productivity. Robbins (2001) states “it’s obviously difficult for an organization to operate smoothly and to obtain its objectives if employees fail to report to their jobs.” However, some absences are acceptable. Productivity can also be affected by illness, fatigue and stress. Under these circumstances accidents are more likely to occur, possibly costing the organization more money than the absence would have. OB is needed to create effective teams to create successful products. Successful products will in turn help meet sales goals, thus creating a

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