1. Bank of America Decides Against Debit Card Fee After Customer Backlash
... . announced their intention to drop the fee. SunTrust Banks Inc. and Regions Financial Corp. both decided to stop charging their customers, although these fees have been in place long before the recent controversy (Fitzpatrick). Bank of America cited the enormous amount of customer backlash against the fees as the reason that they chose not to enforce the fees they planned to begin ... did not imagine that the bank would then put the burden of making up these lost profits on their customers. In fact, Senator Durbin sent John Stumpf, the Wells Fargo Chief Executive, a letter detailing the...
- Word Count: 786
- Approx Pages: 3
- Has Bibliography
- Grade Level: High School