... maintain good relations with customers and retain them. Customer relationship Practices are beyond just product or service offerings, it is a strategy which provides reciprocal benefits. In IndiGo Airlines Customer care cell tries to identify such profitable customers and provide them special services, and if they are not profitable customers then the special service can be ceased. Following is a list of CRM ... through internet. 9. Citizen Charter Section: This is customer care center of Indigo airlines where customer's queries are answered. In this facility there is faster response fr...

• Word Count: 2705
• Approx Pages: 11
• Grade Level: Undergraduate

... negative for Americans, especially hungry ones. So McDonalds introduced ultra-quick service in some regions, where all that is necessary to place an order is to press a few buttons on a cell-phone, park in a special spot under the golden arches, and all you have to do is grab your bag and go. No ordering, no waiting, no pulling out the wallet, no ... ...

• Word Count: 2446
• Approx Pages: 10
• Has Bibliography
• Grade Level: Undergraduate