1. Trends in Hotel Organization
... , added value, agility, speed and improved customer service. IT applications are even helping companies create a sustainable competitive advantage. Hence, it is not surprising why many hotel organizations are embracing IT at a greater pace (Law and Jogaratnam, 2005). 4.0 Trend of Customer Satisfaction The next trend which is very apparent in the hotel industry in these present times is the trend of producing ... not providing them with satisfaction (Knowles, Diamantis and El-Mourhab, 2004). 5.0 Trend of Corporate Sustainability In the hotel industry, there are many organizations that are...
- Word Count: 1555
- Approx Pages: 6
- Has Bibliography
- Grade Level: Graduate