1. The Citizen's Charter
... , there were some formidable obstacles to turning John Major's ideas into reality. The Citizen's Charter tends to define the citizen as a customer of services, ignoring other aspects of citizenship. The supposition that public sector management can be approached in the same way as private sector management ignores real differences between the two, and one of the most fundamental difference lies in the customer/citizen concept. The Citizen's Charter was much derided for ... , which have been introduced so far, are no alternatives to a genuine legal remedy capable of offering full compensat...
- Word Count: 1507
- Approx Pages: 6
- Has Bibliography
- Grade Level: Undergraduate