1. How has Technology Affected Insurance Agents and Stockbroker
1 Executive Summary In the last decade, the financial services industry in Singapore has revolutionized. As the society becomes more affluent and literate, consumers have higher demand and expectations of services. This is true to the younger generation who are more IT (Information Technology) savvy. Technological advancement, acting as a catalyst, has accelerated the changes in the financial services ... their agents, thus it is vital for the agents to keep up with the good after sales service. This includes attending to reinstatements and updating of clients' records. In the past, when a cli...
- Word Count: 2546
- Approx Pages: 10
- Grade Level: Undergraduate