1. The objectives and measures of the balance scorecard
... be an element of a chain of cause and effect relationships that communicates the meaning of the business unit's strategy to the organisation. In order words a well built scorecard should reflect the intrinsic connections between each aspect of the strategy and each of the measures chosen to assess it. Performance Drivers: The balance scorecard also has the advantage that it provides managers with both leading and lagging indicators about their ... of outcomes (lagging indicators) and performance drivers (leading indicators) that have been customised to the business unit's strategy. Link...
- Word Count: 2837
- Approx Pages: 11
- Has Bibliography
- Grade Level: Undergraduate