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Company Study - CUTCO Corporation

 


             • Retail prices in 2011 ranged from $30 for a vegetable peeler to $1,599 for the Signature Set (prices include shipping and handling.).
             • The company also offers a five-piece set of flatware (teaspoon, dinner fork, table knife, soup spoon, salad fork) and a set of six serving pieces as well as a complementary line of accessory kitchen products, including various types of shears, potato masher, pizza cutter, cleaver, pocket and hunting knives, and garden tools.
             • "Cutting edge" cutlery items still account for about 90 percent of sales.
             • Prices of CUTCO products are increased by an average of 5 percent every other year (e.g., 2007, 2009, and 2011). This price increase is primarily to offset one-half of rising labor and material costs. The other half of rising labor and material costs are to be covered with improved manufacturing efficiencies.
             Direct Marketing Method.
             • CUTCO's business model is, and has always been, to market its cutlery through direct marketing. .
             • The direct marketing model requires that products be demonstrated in person, a method that CUTCO has determined to be highly effective in making a successful sale.
             • Vector has harnessed the power of college students to sell CUTCO cutlery on a commission-based compensation plan, typically during the summer months of May through August. .
             • These summer employees are on a strictly commission based salary.
             • Top sales representative can make an upwards of $20,000 in commission during these summer months.
             • In 2011, CUTCO received 750,000 orders through direct marketing, with an operating margin of 7%. .
             Internet Sales .
             • Vector Marketing has used the internet to recruit sales representatives as well as to promote CUTCO products. .
             • CUTCO has refrained from offering full online purchasing access to the general public, with concern that it might alter the sales environment for its direct marketers.


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