Fed Ex

The main competitors in this industry include United Parcel Services (UPS), DHL Worldwide Express, Airborne Express, and the U.S. Postal Service; passenger airlines offering express package services and airfreight forwarders are also competitors in the industry. FedEx and UPS together have captured a duopoly in the U.S. express delivery market with a share of approximately seventy-nine percent. In the ground delivery business, FedEx's fifteen percent market share falls significantly behind UPS's market share of sixty percent.
             FedEx uses four of the five major business models for e-commerce: Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C), and mobile or m-commerce. FedEx supports companies through online business services such as tracking, online order processing, and online quotes. When conducting C2C transactions, FedEx uses a number of tools similar to the ones offered in B2B to guide the customer through a pleasant shipping experience. A customer can find tracking information, pickup times and locations, and transit times along with printing out your packing label. FedEx has braved the mobile commerce frontier by offering m-commerce services that enable customers to access package tracking and drop-off location data via Web-enabled devices such as WAP phones, Personal Digital Services, and pagers. FedEx also uses wireless data collection devices to scan bar codes on shipments. By giving both consumers and businesses access to basically the same features and services, FedEx has aggregated all the business models and their advantages and benefits into one fully functional machine that operates to make the most of place and time utility.
             FedEx uses their resources to help thousands of organizations throughout the world. FedEx aircraft and vehicles deliver tons of aid to disaster sites worldwide. Their employees volunteer countless hours to make their communities better places to live, work, and play.