When these ideas are reversed sometimes conflict occurs.
An example of a situation like that that could create conflict could be my supervisor. She is a Hispanic woman with whites and men reporting to her, which can sometimes causes conflict. I hope you can see the potential for conflict in a situation like this.
ORGANIZATIONAL CONFLICT:.
Organizational conflict if left unchecked can lead to interpersonal conflict. It is management responsibility to help keep this under control.
Some sources of organizational conflict are change, conflicting goals and objectives, limited resources, and the domino effect.
Change can mean changes in laws, management, growth, etc. In situations like these there may be communication breakdowns, changes I responsibilities, or you may have to report to somebody new.
Conflicting goals and objectives can be due to poor communication or departmental clashes.
Limited resources can range from lack of employees or space to lack of supplies or supplies that are seriously outdated.
The domino effect is usually due to poor planning and happens when one department has an impact on another department.
COMMUNICATIONS ROLE IN REDIFINING CONFLICTS:.
Communication is the key to good conflict management skills. Some ideas for good communication are to get emotions out before you lose your temper, if you do this, the situation will most likely be less volatile. Avoiding emotional trigger words can also be of key importance. Other times it is best to know when to just keep quiet, walk away, or avoid it. .
Some strategies for redefining the conflict are:.
1. Restate. Make sure everyone receive the same message.
2. Agree. Find some common ground.
3. Refocus. Try to focus on the end result instead of the little things.
4. Dissect. Try not to let personal feelings get in the way. .
5. Compliment. Appreciate the good in others.
6. Compromise. Coming to an agreement that suites both parties.
7. Postpone. Take time apart to cool-down.
