1. Strategic Quality and Systems Managemen
... customers need 2. Customer positioning 3. Predict future 4. Gap analysis 5. SMART objectives 6. Closing gap 7. Implementation A wide range of tools and techniques is used for identifying, measuring, prioritising and improving processes which are critical to quality. Again these ideas and methods feature prominently in modern interpretations of Total Quality Management methodology, such as; * Kaizen model * Six Sigma model * Bench marking model * Gaps model Kaizen is a core principle ... flowcharting  Force field analysis  Cause & effect diagrams How does quality tools work...
- Word Count: 9561
- Approx Pages: 38
- Has Bibliography
- Grade Level: Undergraduate