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Quality Management Tools

            Requirement analysis are tasks that are used to determine the conditions or needs on order to alter a product for a greater use. This is a critical aspect to any project as new systems can change a work environment and relationships can be altered by this change. This is why it is so important to identify all stakeholders and make them aware of the implications that can arise from this change. There are several ways in which information-gathering methods can be used in analyzing.
             One method for quality management tools is standard operating procedures (SOPs). These are written documents that describe the routine procedure to be followed for a specific operation in great detail. It ensures conference with an organizations practices, work effort, reduction in occurring errors, and improves data credibility. The following are common used methods for information-gathering.
             .
             • One-one interviews.
             • Group interviews.
             • Facilitated sessions.
             • Joint application development (JAD Sessions).
             • Questionnaires.
             • Prototyping.
             • Cases.
             • Requests for proposal.
             • Brainstorming.
             .
             One-on-one interviews is one of the most common. This requires a meeting with a client or stakeholder in order to attain information on the necessities of the current project. This meeting usually takes place in a casual meeting where documents are put together and outlined based on the feedback of the people involved. There should be some prior knowledge of the kind of project that is being requested. The basis of this particular method is to ask open ended questions about the project to uncover other requirements or needs that have not been gathered at this point in time.
             Group interviews are similar to one-on-one interviews with the exception that more than one people is involved. This usually takes place in a meeting with three to four individuals that are involved in the same role. Group interviews usually require more preparation, since you are speaking to more than one participant.


Essays Related to Quality Management Tools

1. Software Quality Insurance

Development of quality assurance  tools  4. ... Management of the discrepancy  reporting system  8. Retention of QA records  The hierarchy of SQA unit starts with the SQA unit head at the top and his planning tasks are preparing annual activity program and budget for the SQA unit, planning of the organizations software quality management system. ... BACKGROUND  Two alternative definitions describe quality metrics as a category of SQA tools:  1. ... Metrics as a quality assurance tool has not been applied at an adequate level in the software industry. ...

  • Word Count: 1049
  • Approx Pages: 4
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2. What is Quality?

"WHAT IS QUALITY?" QUALITY MANAGEMENT STRATEGIES ASSIGNMENT 1A MSC IT MANAGEMENT What is Quality? ... Definitions Using the correct Tools (resources: raw materials, machinery, time and people) in the right way so that they are converted to the required outputs. ... • Complaints are handled in such a way that there quality policy probably doesn't involve anything but possibly a number of statistics which reflect what they want management to hear and not what customers are saying. ... Phillip Crosby strongly supports the motivational aspects towards quality improveme...

  • Word Count: 879
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  • Has Bibliography
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3. Gender, Diversity and US Public Sector Management

Practices such as quality control, teamwork and diversity were introduced into management. ... The trend continued as more research was done in the field of management and field experience provided insights on management. ... This paved the way for 21st century management. ... Total Quality Management (TQM) was heavily emphasized by managers in their work. ... The second step is the art of management of the teams. ...

  • Word Count: 2246
  • Approx Pages: 9
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  • Grade Level: Undergraduate

4. Creativity on Total Quality Management

Total Quality Management Total Quality Management (TQM) is a theory that focuses on quality of management and the management of quality control within a company in order to gain a competitive edge. ... Furthermore, creativity could make redesigning production and management process easier throughout the Total Quality Management process. In fact, a recent study of the author's Total Quality Management model has included seven creativity tools into the TQM model and techniques summary (1996). On the other hand, since Total Quality Management focuses on both quality of management and t...

  • Word Count: 1248
  • Approx Pages: 5
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5. Managing Change

Over the past years, new technology and new management systems have infiltrated every organization, from Total Quality Management (TQM) to Re-Engineering to Organizational learning. ... Depending on the status of an organization's quality management, the use of team impact varies. ... A Total Quality Management system has three distinct sets of management tools... (1) The seven tools of quality (Ishikawa Diagram, control charts, Pareto diagram, scatter plots, etc... (2) The seven new management tools of quality (affinity diagram, matrix diagram, tree diagram, arrow diagram, proces...

  • Word Count: 2058
  • Approx Pages: 8
  • Has Bibliography

6. Total Quality Management

The theories of review are Total Quality Management & Leadership. ... Total quality management took root in Japan 30 years sooner than in the United States. ... Total quality management took root in Japan 30 years sooner than in the United States. ... Quality management experts, Joseph Juran and Philip Crosby, also contributed to the development of TQM theories, models, and tools. ... Total Quality Management (TQM) is mostly a set of principles or guidelines to follow in order to achieve quality as a whole throughout a corporation. ...

  • Word Count: 1612
  • Approx Pages: 6
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7. Strategic Quality and Systems Managemen

In this assignment, I look at operational management, strategic change management and quality management systems and why organisations such as ASDA should implement integrated quality management systems that can increase organizational stability and performance. I also look into the actual plan of quality management system as an example how ASDA could be a key player in human rights field or a leader in providing quality services and look at the importance of monitoring and evaluation as well as Kotter's eight steps in change management. ... Operations Management deals with the design an...

  • Word Count: 9561
  • Approx Pages: 38
  • Has Bibliography
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8. Quality Circles

There is no leader or management person amongst the group, hence the term Quality Circles. ... A structured Quality Program should provide some sort of mechanism for feedback between the Quality Team and Management. ... Unlike a directive from a boss that may take only seconds to formulate, Quality Circles use complex tools for problem solving that can be awkward. If management has no way to provide feedback to the Quality Circle then there is the potential to get away from management's strategic objectives. Furthermore, a problem that Quality Circles may have is a lack of management su...

  • Word Count: 560
  • Approx Pages: 2
  • Grade Level: High School

9. Markets and Value Chain Management

I believe that it should be targeted towards the market and in this paper I would like to present an explanation what is value chain, how came the need for it and some examples which show that it is an important tool for the market. Background First I would like to start with a brief explanation of what is supply chain management (SC). ... The most accurate definition is that "Supply chain management integrates supply and demand management within and across companies" (Council of Supply Chain Management Professionals). ... " Starbucks is strongly oriented to the client through ...

  • Word Count: 854
  • Approx Pages: 3
  • Has Bibliography
  • Grade Level: High School

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