A knowledge management.
systems is an integrated multifunctional system that can support all main knowledge.
management and knowledge processing activities. .
Knowledge management systems are difficult to understand because the business.
processes it strives to computerize doesn't exist in the real world for most organizations.
Unlike replacing a machine such as a typewriter or an office procedure such as document.
control, businesses have been trying unsuccessfully throughout the 20th century to make.
knowledge management a reality. Excluding those companies whose entire business is.
knowledge management, there's no obvious, proven model to follow. However,.
knowledge management can be described by stepping back from technologies and.
products and taking a high-level view of the business issues before jumping into.
technology-based solutions. .
.
A Knowledge management system is a program that provides companies the ability.
to gather its collective expertise. Valued at $1.5 billion in 1996 and slated to increase to.
$5 billion annually by 2000, the development of knowledge management systems is big.
business. The appeal of knowledge management reaches all types of firms, including.
automakers and consulting firms. With the decentralization of many businesses the focus.
on knowledge management has increased. Many of today's managers fear that corporate.
knowledge is being wasted because no one knows what vast knowledge exists. .
Technologies Involved .
Knowledge Management software helps support its users in their efforts to collect.
information, to organize it, to collaborate around it, thus allowing a means to search and.
discover knowledge contained in the group memory, so that it can be reapplied or.
extended, and reused. It does this by using a server to capture information from various.
electronic information sources This allows individuals and groups to capture information,.
together with its context, into the group memory from which it can be accessed from the.
