In business, as in life, communication is a key element of success. Effective communication skills play a huge role in personal and professional growth. Whether you are “sending” or “receiving” messages in a communication channel, you have to be aware of the “noise” that surrounds you (Organizational Behavior, 2002). Encoding and decoding success depends on the ability of the participants to ignore, incorporate, or overcome the noise.
In a recent business meeting, the leader lost control of the meeting when several small groups began having private conversations around the table. The leader (sender) kept talking louder and louder, trying to overcome the noise (real noise as we