Body Language. It has been said that actions speak louder than words. This couldn’t be more true. Even though body language does not reveal all our innermost thoughts, it does not mean it is to be ignored. It plays a key role in human communication. The study of body language is not a new thing, they conceal emotions. Genuine smiles crinkle the eyes. Frowns can indicate not only sadness, but impatience or fear. Those who are feeling criticized often bite their lips. There are a few basic modes of body language. Responsive which includes being engaged, eager and ready to agree. Reflective includes listening and evaluating. How these modes are expressed are
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