1. Amazon.com
... Consumers are able to switch by buying from shops, shipping centers and stores. • Low brand loyalty for Amazon products increases substitution threats. • Consumer's propensity to substitute is high as consumers can opt for shopping in shopping centers, supermarkets and hypermarkets. • Low brand recognition and loyalty for Amazon increases substitution threat. 6.0) CPM (David, 1998)(refer to Appendix ... distribution centers through recruitment of well skilled employees and careful selection of its location so that it would enable it to widen its customer base and remain competitive...
- Word Count: 7471
- Approx Pages: 30
- Grade Level: High School